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24/7 Emergency

24/7 Emergency HVAC Service

No heat, no cooling, or a commercial breakdown — call now and we'll triage on the phone. Emergency service is available 24/7.

Call now — talk to a real person(555) 555-0123
Call (555) 555-0123

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What counts as an emergency

  • No heat in freezing temperaturesPipes freeze long before the house bottoms out. If indoor temps are falling and the forecast is below freezing, this is a call-now job — day or night.
  • No cooling in extreme heatHeat is a health problem before it's a comfort problem — babies, seniors, and anyone medically vulnerable overheat faster than the rest of the building notices.
  • Water leaking from the unitShut the system off at the breaker first, then call. Water reaching live electronics escalates quickly, and every minute of runtime makes it worse.
  • Commercial breakdown mid-serviceA dining room that won't cool, a kitchen losing its air, an office with no heat — a commercial space that can't hold temperature is losing money by the hour. (Walk-in cooler down? That's a refrigeration tech, not us — but if the building's HVAC failed, call.)

First, the safety rule. If you smell gas or a carbon monoxide alarm is sounding, skip everything below: get everyone out, and call your gas utility's emergency line or 911 from outside — before you call us or anyone else. Everything that follows assumes neither of those is happening.

While you wait: three quick checks

  • Thermostat — right mode (Heat or Cool), set point past room temperature, fresh batteries if the screen looks faded
  • Breaker — find the furnace or AC breaker at the panel; if it tripped, reset it once. If it trips again, leave it off and tell us
  • Filter — a fully clogged filter can shut the system down on its own safety switch; pull it and tell us what you find

Those three checks end a surprising share of late-night calls without a truck ever rolling. If they don't bring the system back, stop there — modern equipment locks itself out for a reason, and the fault is behind sealed panels you shouldn't open. The full emergency what-to-do guide covers every check, what never to touch, and how to protect the building while you wait.

How emergency dispatch works

  1. 1

    Call

    A person answers, around the clock. Tell us what failed, when it started, and what you've already checked.

  2. 2

    Triage on the phone

    We rule out the simple fixes first — and tell you honestly if the problem can safely wait for a standard appointment instead of an emergency visit.

  3. 3

    Tech dispatched

    If it can't wait, a technician heads your way briefed on your failure description, so the diagnosis starts before the doorbell rings.

  4. 4

    Upfront quote on arrival

    You see the price and approve it before any work begins. No surprise math at 3 a.m.

Commercial emergencies

A house that won't cool is miserable. A dining room that won't cool is walkouts, refunds, and reviews — and a kitchen that loses its airflow mid-rush can't keep cooking. Commercial breakdowns get the same 24/7 line: rooftop units, makeup air, and the systems behind commercial HVAC for restaurants, offices, and storefronts. And if triage shows your problem is routine rather than urgent, we'll book it as standard furnace repair or AC repair instead — no reason to pay emergency attention for a daytime problem.

FAQ

Common Questions

One thing first: a gas smell is not an HVAC call — leave the building and call your gas utility's emergency line or 911 from outside before anything else. For us, an emergency is any failure that can't safely wait: no heat in freezing weather, no cooling in dangerous heat, water leaking from the unit, burning or electrical smells (shut it down at the breaker, then call), or a commercial space that's down mid-service. If you're not sure it qualifies, call anyway — triage on the phone is exactly what the line is for.

Yes — the emergency line is answered around the clock, nights, weekends, and holidays included. Standard appointments book during regular hours (Mon–Sun: 7:00 AM – 9:00 PM); outside that window, calls come through as emergencies. And if your situation can safely wait for a standard appointment, we'll tell you that on the phone rather than send a truck you didn't need.

Sometimes — after-hours rates can differ from standard rates, and we'll tell you on the phone whether they apply before anyone is dispatched. Either way, the price is quoted upfront on arrival and you approve it before work starts. If the honest answer is that your problem can wait for regular hours and a regular rate, we'll say so during triage.

If the unit is leaking water, sparking, or smells like burning, shut it off at the breaker and leave it off. In winter, protect your pipes: open the cabinets under sinks on exterior walls and let the faucet farthest from the meter run at a trickle. In summer, move people to the coolest room, close the blinds, run fans, and keep water going — check on kids, seniors, and pets first. Don't open sealed panels or bypass safety switches, and never heat a space with the oven, a patio heater, or a generator indoors — that's how carbon monoxide gets people. And if you smell gas at any point: leave first, then call your gas utility or 911 from outside.

Emergency? Don't Wait on a Form.

Call now and a real person will triage your problem on the phone — 24/7.

Call (555) 555-0123

Mon–Sun: 7:00 AM – 9:00 PM • Emergency service available 24/7