Skip to main content
CommercialHoods Cleaning
Free Quote

HVAC Services

Heat Pump Repair, Maintenance & Installation

One system for heating and cooling, all year — repaired when it fails, tuned twice a year, and sized honestly when it's time to install.

Call now — talk to a real person(555) 555-0123

Get a Free HVAC or Hood Cleaning Quote

Fast response. No obligation. Speak with a real team member.

By submitting, you agree to be contacted about your request. We never sell your information — see our privacy policy.

Heat pump repair: common faults

  • Not heating in cold snapsCould be a failing reversing valve, low refrigerant, or a defrost fault — or a system that was never sized for real winter. We test before we replace parts.
  • Iced-over outdoor unitLight frost is normal; a solid block of ice is not. That's usually a defrost-cycle fault — shut the system down and call before the fan hits ice.
  • Auxiliary heat stuck onIf aux or emergency heat runs constantly, your electric bill notices first. Often a control or sensor fault leaving the heat pump itself idle.

Maintenance: why heat pumps need twice-yearly checks

A furnace works half the year. An air conditioner works the other half. A heat pump works both — it puts in the running hours of two machines, so it earns service like two machines: once in spring before cooling season, once in fall before heating season.

Each visit covers the things that quietly degrade performance — refrigerant charge, coil condition, airflow, the defrost cycle, and the electrical components that fail most often. Catching a weak part in October costs a service call. Finding it during the first cold snap costs a cold house and an emergency service visit. Regular checks also keep the system efficient, which matters more on a heat pump than anything else in your home, because it runs more hours than anything else in your home.

Installation: one system instead of two

If your AC and furnace are both getting old, a heat pump can replace the pair with a single system that cools in summer and heats in winter. Modern cold-climate models maintain useful output well below freezing, and many homes pair the heat pump with a backup heat source for the deepest cold — a setup that runs the cheaper option automatically.

The honest part: a heat pump is not the right answer for every home. The fit depends on your home's heat loss, your electrical service, your existing ductwork, and what fuel you'd be switching from. We check ductwork compatibility and the rest of the picture before quoting, and if a conventional furnace installation or straight AC installation serves you better, that's what we'll recommend — we install all three.

Heat pump or furnace?

It's the most common question we get from owners replacing heating equipment, and the answer genuinely depends on your home, your fuel costs, and how the system will be used. Our heat pump vs furnace guide compares the two honestly — how each heats, where each wins on running cost, and the hybrid setups that use both. Read it, then have us confirm the math for your house.

How service works

  1. 1

    Tell us repair or install

    Say which when you book — a heat pump that's down, a tune-up, or a quote on a new system — and we schedule the right visit for it.

  2. 2

    Assess & diagnose

    For repairs we test the system and pinpoint the fault. For installs we assess your home's load, ductwork, and electrical to size the system properly.

  3. 3

    Upfront quote

    The price comes in writing before any work starts — repair cost or full installation quote with equipment options. Quotes are free either way.

  4. 4

    Work done & verified

    We complete the work, then run the system in both heating and cooling modes to verify it performs the way the quote promised.

FAQ

Common Questions

First, know that heat pump supply air normally feels cooler to the hand than furnace air even when it's heating fine — and during a defrost cycle the system briefly runs cool on purpose. But if the air stays cold and the house keeps dropping, something is wrong: commonly a reversing valve fault, low refrigerant, or auxiliary heat failing to kick in. That combination needs proper diagnosis, not a thermostat shuffle.

Modern cold-climate models are built for exactly that and maintain useful heating output well below freezing — the technology has moved a long way past the heat pumps of twenty years ago. The honest answer for your home, though, comes down to sizing, your home's heat loss, and whether a backup heat source makes sense for the coldest stretches. That's what the assessment is for, and we'll tell you plainly if your home isn't a good fit.

Twice a year — spring before cooling season and fall before heating season. A heat pump runs year-round, doing the work of both an AC and a furnace, so it accumulates wear faster than either one alone. The fall visit matters most: it's the difference between finding a weak component on a mild day and losing heat during the first cold snap.

In many homes, yes — that's the core appeal. One system cools in summer and heats in winter, replacing two pieces of aging equipment with one. Some homes do better with a hybrid setup that keeps a backup heat source for the deepest cold and switches automatically. Which configuration fits yours depends on heat loss, ductwork, and electrical capacity — all things we assess before quoting.

It varies widely with the size your home needs, whether you choose a cold-climate model, the condition of your ductwork and electrical service, and whether a backup heat source is part of the design. Standard equipment sits at the lower end of the range; larger cold-climate systems with electrical work sit at the top. We give you an exact written quote after assessing your home — free, with options at more than one price point.

Ready to Book Heat Pump Repair, Maintenance & Installation?

Tell us what you need and we'll get back to you fast. Quotes are always free.

Prefer to call?(555) 555-0123

Mon–Sun: 7:00 AM – 9:00 PMEmergency service available 24/7

Documentation available with your quote.

Get a Free HVAC or Hood Cleaning Quote

Fast response. No obligation. Speak with a real team member.

By submitting, you agree to be contacted about your request. We never sell your information — see our privacy policy.